FAQ

  • What is your return policy?
    We offer hassle-free returns within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging.

  • How can I initiate a return or exchange?
    Simply contact us at [email protected], and we’ll guide you through the process.

  • Do I need to pay for return shipping?
    No, we provide a prepaid return label included in your package for easy returns.

  • How long does it take to process a refund?
    Refunds are processed within 7 days after we receive the returned item.

  • What if my item is damaged or defective?
    If you receive a damaged or defective item, please contact us immediately for a replacement or refund.

  • What are your shipping options?
    We offer free shipping on all orders within the U.S., with processing taking 1-2 business days and delivery within 3-7 business days.

  • Can I track my order?
    Yes, once your order is shipped, you will receive tracking information via email.

  • What if I need to change my shipping address?
    If you need to change your shipping address, please contact us as soon as possible before your order is processed.

  • Do you ship internationally?
    Currently, we only ship within the United States.

  • How do I know my order has been confirmed?
    You will receive an order confirmation email shortly after placing your order.

  • Can I cancel my order?
    If you need to cancel your order, please contact us immediately. We can only cancel orders that have not yet been processed.