FAQ
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What is your return policy?
We offer hassle-free returns within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging. -
How can I initiate a return or exchange?
Simply contact us at [email protected], and we’ll guide you through the process. -
Do I need to pay for return shipping?
No, we provide a prepaid return label included in your package for easy returns. -
How long does it take to process a refund?
Refunds are processed within 7 days after we receive the returned item. -
What if my item is damaged or defective?
If you receive a damaged or defective item, please contact us immediately for a replacement or refund. -
What are your shipping options?
We offer free shipping on all orders within the U.S., with processing taking 1-2 business days and delivery within 3-7 business days. -
Can I track my order?
Yes, once your order is shipped, you will receive tracking information via email. -
What if I need to change my shipping address?
If you need to change your shipping address, please contact us as soon as possible before your order is processed. -
Do you ship internationally?
Currently, we only ship within the United States. -
How do I know my order has been confirmed?
You will receive an order confirmation email shortly after placing your order. -
Can I cancel my order?
If you need to cancel your order, please contact us immediately. We can only cancel orders that have not yet been processed.